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EMS agencies need reliable connectivity to enhance patient care

NEWCOM honors the 50th Anniversary of EMS Week with the latest technology 

PEMBROKE, Massachusetts, May 21, 2024 – NEWCOM, the Statewide Contractor for the State of Maine EMS Connectivity Project, continues to equip Maine EMS agencies with advanced, reliable connectivity. The State of Maine EMS has 550 EMS vehicles across 309 agencies. One of the the agencies, Casco Ambulance Services participates in the project with a testimony to share. 

Casco Bay Ambulance Service

Casco Bay Ambulance Service is poised to enhance patient care through the implementation of state-of-the-art communication systems, enabling faster and more reliable communication in rural areas and providing more accurate vehicle location tracking.

Any and all agencies benefit from the State of Maine EMS Connectivity Project

Both emergency and non-emergency ambulance services in the State of Maine are benefiting from technology upgrades funded by the state. The integration of Wi-Fi enabled devices will further streamline operations in the field, improving overall efficiency and responsiveness to patient needs. These upgrades represent a significant step forward in modernizing ambulance services, ultimately leading to better outcomes for patients across the state.

Across the State of Maine, EMS agencies are seeing upgrades that allow streamlined operations during emergency and non-emergency transports.

50th Anniversary of EMS Week 

May 19th – 25th

This year is the 50th anniversary of EMS week and the national theme for this year is “Honoring Our Past. Forging Our Future,” reminding us to acknowledge the foundational work of those who came before us, while also striving to build and lead the EMS system we envision for our future.

There is respect and admiration for the dedicated emergency medical services (EMS) professionals. These skilled individuals respond quickly to medical emergencies, providing critical care and lifesaving interventions on the scene and en route to healthcare facilities. Their commitment and expertise ensure that patients receive the best care during some of their most vulnerable moments. Without these special individuals called to serve the public, our healthcare system would cease to exist.

Are you a Maine EMS agency?

If you have existing technology but are interested in upgrading your equipment or expanding the capacity of your equipment under this opportunity, don’t hesitate to complete the interest form through Maine EMS.

NEWCOM’s contract with the state allows variation for each unit based on what is needed to reach the desired level of connectivity. Therefore, we can perform upgrades to existing equipment if desired. If you have other emergency vehicles that you wish to outfit with this technology (e.g., fire apparatus, law enforcement vehicles, snowplows, etc.), there is a Master Service Agreement with the State of Maine that is accessible to local governments.


NEWCOM has 25+ years of experience with mobility projects and has carefully curated suppliers that are leaders in emerging technology products. Based in the metropolitan Boston area with operations nationwide, NEWCOM designs the most comprehensive systems based on our client’s needs, leveraging “off-the-shelf” technology solutions with customized applications and implementation. NEWCOM, as a systems integrator and solution provider for public safety and government, provides the critical link between wireless technology and business optimization. NEWCOM holds a Master Service Agreement with the State of Maine to support Maine EMS in the procurement, design, deployment, integration, and installation of turn-key connectivity solutions for emergency solutions.

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Media Contacts

Danika Bedrick
Marketing Coordinator