Partnering with leading manufacturers, NEWCOM designs the most comprehensive technology systems based on our clients’ needs. From mobility all the way through the data center, NEWCOM maximizes “off the shelf” technology solutions with customized applications giving the customer exactly what they need.
Solutions
Our experts are a focused team of engineers with years of design, implementation, and IT experience. We work to combine people, machines, and software together to deliver your vision for IT solutions, today.
”We are mindful in selecting the manufacturers we partner with to supply, install, project manage, and support the diverse technology needs of our customers. Our choices are driven by a commitment to quality, innovation, and sustainability, and are carefully evaluated to address the evolving demands of today’s rapidly changing world of technology.”
Dawn LenzmeierCOO of NEWCOM
Discovery
The discovery process for an IT solution starts with an initial consultation to understand the customer’s technology needs, challenges, and objectives. This is followed by a needs assessment of existing systems and user feedback, along with a risk assessment to identify potential issues. This comprehensive approach ensures the development of an effective, tailored IT solution.
Proposed Solution
The proposed IT solution leverages advanced technology to enhance operational efficiency and streamline communication within the customer’s organization. By integrating real-time data access and user-friendly interfaces, the solution will empower teams to respond more effectively to challenges and improve overall productivity.
Delivery & Implementation
Our delivery and implementation process is designed to ensure a smooth transition, starting with detailed project planning and customer engagement to align expectations. Throughout the implementation, our team provides ongoing support and training, ensuring that users are equipped to maximize the benefits of the new solution effectively.
Post Service Support
We provide comprehensive post-service IT support to ensure the successful operation of our customer’s recently implemented project. With our tier services, we’re dedicated to assist with any technical issues, offering training for users, and providing ongoing maintenance to enhance system performance and user satisfaction.
Maine EMS leverages highly reliable cellular for statewide connectivity project
The installation for this project was granted to NEWCOM, a statewide contractor that holds a Master Service Agreement with the state of Maine.
NEWCOM’s contract with the state of Maine allows tech variations of each ambulance based on what is needed to reach the desired level of connectivity.
The state of Maine EMS in need of connectivity and technology upgrades
This project seeks to connect all licensed EMS vehicles in the state of Maine to high-speed Internet using a high-gain roof mounted antenna and FirstNet service by AT&T.
This capability will also support the ability for ambulances to broadcast a Wi-Fi signal in and around the ambulance, including in homes (depending on distance and construction materials), that will facilitate greater access to online medical control, telemedicine, and the Internet.
