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Staying Connected in the Midst of an Emergency

Highly Reliable Cellular Drives Mission-Critical Communications

In the heart of every community, there are firefighters risking their own lives to save others with unwavering courage and selflessness. For firefighters on the frontlines, wireless connectivity is a lifeline. They rely on fast and always-on access to critical applications and data to perform their mission, whether in a vehicle, station, or on-scene. NEWCOM works with Cradlepoint to identify and solve connectivity problems within fire departments so they can focus on what matters most.

International Firefighters’ Day is May 4th

Firefighters dedicate their lives to the protection of life and property. Sometimes that dedication is in the form of countless hours volunteered over many years, in others, it is many selfless years working in the industry. In all cases, it risks the ultimate sacrifice of a firefighter’s life.

International Firefighters’ Day (IFFD) is a time when the world’s community can recognize and honor the sacrifices that firefighters make to ensure that their communities and environment are as safe as possible. It is also a day in which current and past firefighters can be thanked for their contributions.¹

5G and LTE Solutions for Fire Departments

Modern fire departments have more data at their disposal than ever before, with large rollouts of connected devices enabling them to make decisions quickly and save lives. From fire apparatuses to stations, these agencies need reliable, secure, and agile 5G and LTE solutions to support:

Never have we had this much data on the frontlines. We're able to interpret what's going on and support them from the back end, allowing them to focus on the incident and not the technology."

Scott EnglandTelecommunications Systems Consulting Engineer, County of Los Angeles Fire Department

Using 5G Solutions to Connect Fire Vehicles

Extending connectivity beyond headquarters helps emergency services enhance officer safety, expedite response times, and save lives. Fire vehicles — serving as vital communication hubs between responders and dispatch — depend on reliable 5G and 4G wireless connectivity, along with in-vehicle Wi-Fi, to facilitate mission-critical communications while on the move.

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Key factors for network solutions connecting fire vehicles

Reliable in-vehicle connectivity

Cellular connectivity in fire vehicles enables personnel to efficiently communicate with dispatch centers and share mission critical data securely, regardless of their location. A ruggedized wireless router featuring dual modems provides reliable connectivity with automatic, multi-carrier failover. This ensures officers can benefit from in-vehicle applications such as computer-aided dispatch (CAD) and ruggedized tablets at critical times.

Protection of confidential data

Cradlepoint solutions include optional zero trust security technologies that protect data that is sent back and forth between fire personnel in the field and headquarters. Managed through NetCloud, these scalable solutions — which include secure access to the internet and private and SaaS applications — protect against malicious web activity, zero-day attacks, and lateral movement during breaches.

Deploying and managing connectivity and security from anywhere

Cradlepoint wireless solutions can be set up quickly and managed remotely using NetCloud Manager. IT teams can easily monitor and manage routers throughout their vehicle fleets, ensuring uninterrupted connectivity regardless of the vehicle’s location. Enhanced analytics also provide insights into cellular, application, and Wi-Fi usage and security.

Cradlepoint’s NetCloud Service for 5G and LTE Routers

Cradlepoint NetCloud Service for Mobile provides the enterprise capabilities that fire departments need to keep their wide-ranging on-board connected technologies and gear always connected. Delivered through purpose-built ruggedized routers, NetCloud makes it easy to monitor and manage connection reliability and performance — as well as data security — for an entire fleet through one web-based platform.

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Why contact NEWCOM?

NEWCOM is a trained, certified partner of Cradlepoint and can help you navigate the best wireless technologies to use for 5G. We already know that a cellular wireless modem combines reach and reliability with greater simplicity, agility, and security and so should you. Fully unlock the power of secure, reliable, and agile Wireless WANs with Cradlepoint by contacting NEWCOM.

Contact a NEWCOM Engineer Today!


Cradlepoint is a global leader in cloud-delivered 4G and 5G wireless network edge solutions. Cradlepoint’s NetCloud™ platform and cellular routers deliver a pervasive secure, and software-defined Wireless WAN edge to connect people, places, and things — anywhere. More than 28,000 businesses and government agencies around the world, including many Global 2000 organizations and top public sector agencies, rely on Cradlepoint to keep mission-critical sites, points of commerce, field forces, vehicles, and IoT devices always connected.