Connectivity is the Backbone for Modern Emergency Response
Enhance patient and first responder capabilities with reliable 5G
In emergency response, interruption of service isn’t an inconvenience; it can be life-threatening. First responders rely on secure, high-speed 5G and LTE connectivity to access critical information and communicate in real time. Today’s emergency vehicles serve as mobile command centers, providing always-on access to tools such as Computer-Aided Dispatch (CAD), GPS navigation, electronic patient care reporting, live video, and vehicle telemetry. As agencies adopt more technologies to enhance patient care, dependable networking infrastructure is essential to support mission-critical operations in the field.
Nearly 80% of first responders prioritize a reliable and resilient network for daily communications, while connected vehicles rank among the industry’s leading technology investments.¹ This becomes especially important for agencies serving rural communities, which account for approximately 73% of more than 23,000 ambulances in the U.S. In these areas, transporting a patient to the nearest hospital can take hours, requiring EMTs and paramedics to deliver advanced care and stabilize patients while en route.² Connectivity is what EMS personnel rely on to maintain communication with dispatch, transmit patient information to receiving hospitals, and access critical applications throughout the entire transport, regardless of location.
That’s why NEWCOM partners with Ericsson Enterprise Wireless Solutions to help public safety agencies deploy secure, resilient connectivity solutions tailored to their operational needs. Whether equipping a small fleet or delivering a large-scale statewide deployment, our team provides the expertise to design, implement, and support connected vehicle solutions that keep first responders connected wherever the job takes them.
Ericsson Routers Designed for Emergency Response Vehicles
R980
The Ericsson Cradlepoint R980 is a ruggedized 5G router that delivers secure, high-performance connectivity for first responder vehicles, enabling advanced applications such as AI-driven video recognition and real-time data analysis. Built on 3rd generation 5G architecture, it supports low-latency, mission-critical communications and is ready for standalone 5G networks and network slicing. Its compact, durable design and embedded eSIM provide the reliability, flexibility, and future-ready connectivity agencies need to support modern emergency response.
R1900
The Ericsson Cradlepoint R1900 Series Router is a ruggedized 5G networking platform built to provide secure, persistent connectivity for mission-critical operations. Combined with Cradlepoint NetCloud, it enables centralized management, advanced security, remote troubleshooting, and analytics to simplify fleet connectivity. With support for dual-carrier connectivity, Wi-Fi 6, integrated GPS capabilities, and customizable expansion options, the R1900 helps agencies maintain reliable communications and optimize connected vehicle performance.
R2400
The Ericsson Cradlepoint R2400 is an in-vehicle 5G router designed to deliver reliable, intelligent connectivity for mission-critical public safety operations. Featuring industry-first Dual SIM/Dual Standby capability, centimeter-level positioning, Wi-Fi 7, and built-in edge AI, it supports real-time applications such as live video, connected vehicles, and autonomous systems. Its modular design allows agencies to scale performance and adopt new technologies over time without replacing existing hardware, helping keep vehicles connected in high-risk, high-mobility environments.
Did you know? We hold several contracts that offer technology you can qualify for.
Are you looking to shorten the time from search to purchase of technology for your organization? Take advantage of a more streamlined buying process, with no need for Requests for Proposals (RFPs). All NEWCOM’s contracts have been awarded through the public bid process and are available in every state to meet your technology needs.
Why contact NEWCOM?
NEWCOM is a trained, certified partner of Ericsson Enterprise Wireless Solutions and can help you navigate the best wireless technologies to use for 5G. We already know that a cellular wireless modem combines reach and reliability with greater simplicity, agility, and security and so should you. Fully unlock the power of secure, reliable, and agile Wireless WANs with Ericsson by contacting NEWCOM.
About Ericsson Enterprise Wireless Solutions
Cradlepoint is now the Enterprise Wireless Solutions division of Ericsson. Its solutions enable organizations to innovate, operate, and grow anywhere — without constraints. Ericsson NetCloud, Cradlepoint routers, and Enterprise 5G solutions provide the flexibility of public and private 5G, with the zero trust security of simplified SASE.
Resources
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Verizon Frontline 2025 Public Safety Communications Survey. https://www.verizon.com/about/sites/default/files/2025-Verizon-Frontline-Public-Safety-Communications-Survey.pdf
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RUPRI Health Panel. (2021, January). Characteristics and Challenges of Rural Ambulance Agencies – A Brief Review and Policy Considerations. https://rupri.org/wp-content/uploads/Characteristics-and-Challenges-of-Rural-Ambulance-Agencies-January-2021.pdf

