Why Mission-Critical Environments Need More Than Backup and Recovery
Application-Aware Continuity for Public Safety, Dispatch, and Critical Operations
When a dispatcher answers a 911 call, nobody is thinking about servers, virtual machines, or storage arrays. They are relying on the systems behind the scenes such as Computer-Aided Dispatch (CAD), GIS mapping, databases, and communications platforms to simply be available. In mission-critical environments, downtime is not just an IT issue. It is an operational disruption that can directly impact response, coordination, and public safety outcomes.
Many organizations evaluate continuity solutions primarily based on whether their data can be restored after a disruption. The critical question is: Can users continue accessing the application when something goes wrong?
A backup solution may successfully restore data after a server failure. A disaster recovery solution may bring systems back online hours later. In environments supporting emergency communications, public safety, transportation infrastructure, or critical government functions, service availability is often the most significant operational risk.
NEWCOM works with your organization to identify vulnerabilities and implement solutions that keep systems protected before an outage.
”After having assessed the business continuity and DR solutions on the market, we decided that Neverfail was best placed to protect our critical systems at the application-level."
Lisa CordenHead of Technology, J O Hambro Capital Management Group
NEWCOM, an authorized partner of Neverfail, helps organizations design, deploy, and support Continuity Engine across a wide range of environments. From physical and virtual servers to multi-site failover strategies, we help ensure operations remain uninterrupted. With built-in WAN optimization and flexible deployment options, infrastructure is better prepared to withstand both expected and unforeseen challenges.
Want to Demo Neverfail? Contact NEWCOM
Solution Landscape
Tier 1 solutions, such as Neverfail Continuity Engine, are built around true application awareness. The platform can identify issues and automate recovery before users experience significant disruption by continuously monitoring application services, performance, accessibility, networking, operating system functions, and infrastructure dependencies.
This is where Neverfail plug-ins become critical. The product provides application-specific intelligence that allows Continuity Engine to understand what “healthy” looks like for each protected workload and take appropriate action when conditions change.
Did you know? We hold several contracts that offer technology you can qualify for.
Are you looking to shorten the time from search to purchase of technology for your organization? Take advantage of a more streamlined buying process, with no need for Requests for Proposals (RFPs). All NEWCOM’s contracts have been awarded through the public bid process and are available in every state to meet your technology needs.
Why Contact NEWCOM?
NEWCOM has 25+ years of experience with mobility projects and has carefully curated suppliers that are leaders in emerging technology products. Based in the metropolitan Boston area with operations nationwide, NEWCOM designs the most comprehensive systems based on our client’s needs, leveraging “off-the-shelf” technology solutions with customized applications and implementation. NEWCOM, as a systems integrator and solution provider for public safety and government, provides the critical link between wireless technology and business optimization. To learn more, visit https://newcomglobal.com/.
About Neverfail
Neverfail enables businesses to achieve 100% uptime through the world’s most resilient business continuity and secondary storage solutions. Made for mission-critical businesses, Neverfail solutions mitigate the risk of downtime in the face of any potential outage. By delivering seamless business continuity, we empower our partners and clients to realize their full potential without the risk of downtime.
