Streamline Operations at the Point of Install
State of Maine EMS Connectivity Project
NEWCOM’s install teams leverage the Fulcrum app daily for the State of Maine EMS Connectivity Project. The app has proven to be the easiest method of capturing install information, reporting, and sharing those details with other team members. From a project management perspective, this data is vital from beginning to end success.
Installers capture vehicle information, such as VIN, plate, make, model, odometer reading, as well as details that are project specific.
“This level of coordination enables our team to complete account set up and provide credentials to our end users in real time. When our installer leaves, the customer has all the information needed to begin using their new equipment.”
Jim CarmanDirector of Sales, NEWCOM
Beyond these details, installers are simultaneously capturing specifics around the equipment that is being installed, including serial numbers, SIM and IMEI numbers which our project team uses to complete activation and properly set up the user accounts within multiple systems.
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Featuring testimonial from Wil O’Neal, Director of Maine EMS
Image Capture
► Image Capture
The install team takes photos of the vehicle and where the equipment is installed. This benefits our project team as we are able to reference these images to answer customer questions without need to loop in our busy installers. We have full visibility and situational awareness without being on-site.
Export Function
► Export Function
The export function within the app helps our team when invoicing the customer. We take the specific information collected at install and provide this along with our invoice so the end user customer has all the vehicle specifics and information with a simple click of a button.
Why contact NEWCOM?
As a strategic technology partner, the NEWCOM team is trusted and trained on the value of Fulcrum’s enterprise technology platform to help deliver a digital transformation for your company. We can build, maintain, and enhance infrastructure to match the technology with the software application that best fits your design. Our goal is to help you optimize safety and quality inspections, protect property, and secure assets with Fulcrum.
More about Fulcrum
Fulcrum’s vision is to reduce the time, cost, and risk associated with data collection, workflow automation, and analytics by transforming the way our customers perform mobile business processes. Our SaaS platform allows non-developers to rapidly build and deploy apps — in minutes rather than days — without code. The result is rapid time to value for customers, high-fidelity data collection and reporting, and a data-driven approach to process automation and performance optimization for mobile teams. Our customers rely on Fulcrum to ensure safety and quality, stay compliant, protect property and secure assets, maintain and enhance existing infrastructure, and keep new infrastructure projects on-time and on-budget. For more information, please visit fulcrumapp.com.
