How to Get Started with the Fulcrum Digital Transformation 

Once you’ve made the decision to modernize your field organization, you want things to move quickly, but you also need to minimize risk. Diving in head-first, especially with a workforce that has been following the same procedure for years, can result in frustration and costly mistakes, causing implementation to drag out — or worse, fail altogether.

A good place to start…

A good place to start is by identifying tasks that could clearly be done better using technology that is demonstrably reliable and easy to use. Pick something that will have a fallback method people can use if they’re having trouble. Then, as your team buys into the new process, you can gradually incorporate it into other parts of your business.

To begin, think about all the things you and your teams need to accomplish and list them as separate tasks.

  • Communicate jobs to your field staff (where they need to go, what to do when they get there, how long it should take them, and what standards they should follow)
  • Deploy your teams — they need to go where the job is
  • Do the work
  • Document the work (for example, fill out an inspection form, verify a delivery, or complete a work order)
  • Report on the work (so it can be analyzed for managing workloads, cutting costs, supplying information to auditors, ensuring compliance, etc.)

Learn about Field Asset Study with Fulcrum

Field Asset Inventory with Fulcrum

The Philadelphia Water Department team used Fulcrum to store, manage, and collect hydrant data and digital photos. A custom app was created to support the collection of hydrant location, photos, and attributes. Existing HPFS GIS data was imported into Fulcrum to serve as base data for the team to update and augment during the field survey.

The Philadelphia Water Department for a high-pressure fire service (HPFS) asset inventory project successfully used Fulcrum to store, manage, and collect hydrant data and digital photos. A custom app was created to support the collection of hydrant location, photos, and attributes. Existing HPFS GIS data was imported into Fulcrum to serve as base data for the team to update and augment during the field survey.  Read the full story HERE.

Why Contact NEWCOM?

NEWCOM is a strategic partner of Fulcrum and can help you customize your field workflows with confidence, adopting technology at a pace that won’t overwhelm your team or your IT department. Our goal is to help you optimize safety and quality inspections, protect property, and secure assets with the Fulcrum SaaS platform.

Contact NEWCOM, Fulcrum Leverage Partner!

More about Fulcrum

Fulcrum’s vision is to reduce the time, cost, and risk associated with data collection, workflow automation, and analytics by transforming the way our customers perform mobile business processes. Our SaaS platform allows non-developers to rapidly build and deploy apps — in minutes rather than days — without code. The result is rapid time to value for customers, high-fidelity data collection and reporting, and a data-driven approach to process automation and performance optimization for mobile teams. Our customers rely on Fulcrum to ensure safety and quality, stay compliant, protect property and secure assets, maintain and enhance existing infrastructure, and keep new infrastructure projects on-time and on-budget. For more information, please visit fulcrumapp.com.