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Leading the industry with a collaborative approach to systems integration.

NEWCOM is based in the metropolitan Boston area with operations nationwide. Our expert project team of engineers offers turnkey solutions for commercial and public sector markets ranging from system analysis, design, installation, implementation, and system management. NEWCOM takes integration further and raises the bar for the highest standards for complete project integration.

Open Position for Sales Executive***

Open Position for Sales Executive***

Open Position for Sales Executive***

Open Position for Sales Executive***

Open Position for Sales Executive***

About Us

Leading the industry with a collaborative approach to systems integration, NEWCOM provides the critical link between IT solutions and business optimization. As a provider of customized, advanced technology solutions, NEWCOM maximizes their client’s investment in the face of ongoing technological change.

Code of Ethics and Business Conduct

Success of our business is dependent on trust and confidence.

Corporate Social Responsibility

Success of our business is dependent on trust and confidence.

The success of our business is dependent on the trust and confidence we earn from our employees, customers, manufacturers, vendors, and partners.

Owner and CEO

Dov Koplovsky

Dov Koplovsky, a proven leader with more than 20 years’ experience in mobile technology, software, and system integration. Dov is a visionary leader in the mobile enterprise, public safety, and industrial industries. Over the course of his career, he has implemented, supported, and advised numerous technology companies, public safety agencies, utilities, and government agencies. NEWCOM provides hardware and installation services for the public safety sector, utility, and commercial industries with nationwide implementation services. In under a decade, Dov led the firm from startup to a multi-million dollar enterprise and created core partnerships with Fortune 100 companies like General Dynamics, Trimble Navigation, Sierra Wireless, and DELL. As the Owner and Chief Executive Officer of NEWCOM, Dov is leading the company’s growth with expanded offerings, strategic partnerships, investments, and innovation.

Three words to describe Dov: Precise. Fair. Enthusiastic.

Chief Operating Officer

Dawn Lenzmeier

As the Chief Operating Officer for NEWCOM, Dawn ensures that all the systems, resources, and team individuals are in place to achieve the company’s goals and day-to-day operations. She is responsible for building employee alignment and company objectives to meet key targets of the organization. Dawn’s greatest skills are her abilities to effectively relate, communicate, influence, and motivate others. She thrives on challenges, particularly those that expand the company’s reach. Dawn encourages building upon business partnerships and expanding networks that deliver value and results.

Three words to describe Dawn: Creative. Focused. Determined.

Director of Sales

Jim Carman

Jim Carman is the Director of Sales for NEWCOM. In this role, Jim leads the team that helps organizations leverage innovative technology to improve efficiencies and profitability. With a proven track record of success on the front lines and in progressive leadership positions, he has gained the knowledge and experiences that are instrumental in accomplishing execution of the company’s strategic vision. Prior to NEWCOM, Jim held positions with leading wireless carriers and GPS solution providers in addition to running a consulting firm focused on the medical industry. Jim is active in his community as a member of local law enforcement associations and the oil and gas industry. As a sales leader Jim takes pride in the success of his clients, partners, and team members.

Three words to describe Jim: Tenacious. Ambitious. Reliable.

Controller

Charles Shian

As NEWCOM’s Controller, Charles is responsible for all aspects of accounting and strategic financial management of the company. Before joining NEWCOM, he was the Controller at ThinkLite managing the firm’s finances as well as providing strategic support to the CFO, Sales and Operations Team. In addition, Charles has extensive experience in private equity investments, direct response marketing, and non-profit startups. He has previously worked at Johnson & Johnson, Japonica Partners, and Boston Scientific. Charles has a growth mindset and is willing to learn from anyone to gain valuable insights.

Three words to describe Charles: Curious. Persistent. Strategic.

Marketing Coordinator

Danika Bedrick

Danika Bedrick is the Marketing Coordinator for NEWCOM. Her role is to support all marketing efforts through social channels, customer-related events, and co-branding opportunities. While bringing awareness to NEWCOM, she will be establishing and evaluating a concise marketing strategy through analyzing data and collaborating with the sales team. After graduating from the University of Massachusetts Amherst in 2020 with a dual major in communications and journalism, she knew she wanted to pursue a creative and rewarding career. Danika brings enthusiasm when it comes to learning as the marketing landscape continues to evolve.

Three words to describe Danika: Passionate. Curious. Versatile.

Sales & Operations Manager

Kristine Drolet

Kristine has over 27+ years experience as a leader in all settings of an office environment as well as excelling in customer service and sales. Kristine's experience ranges from office support to human resources; from marketing and advertisement to scheduling, and support in all aspects. Her sales experience ranges from daily support and maintenance to being responsible for accounts on a national level working with the federal government amongst other clients. She is viewed by peers and superiors as a problem solver, a trainer, and the go-to person. Since joining Dov Koplovsky at NEWCOM 13+ years ago, Kristine has been an integral part of daily operations and one of the driving forces behind NEWCOM’s success. Kristine's proved drive to customer service and support accompanied by her unparalleled experience makes her a welcomed addition and a needed asset to NEWCOM’s business, customers, and family.

Three words to describe Kristine: Ambitious. Loyal. Responsible.

Sales Engineer

Keith Bumgarner

Keith Bumgarner is a Sales Engineer at NEWCOM. Keith has more than 30 years of experience with technology and half of that is specialized with Public Sector customers. His previous experience has included: University of North Carolina at Greensboro product support, Oakwood Homes Corporation, and SunGard Public Sector. Keith offers a history of success specializing in mobile connectivity, servers, networking, and infrastructure. He actively drives and manages the technology evaluation stage of the sales process. By applying strong technology and product positioning to both business and technical users, Keith is a vital resource in business systems and processes for NEWCOM.

Three words to describe Keith: Hardworking. Structured. Reliable.

Sales Engineer

Crystal Bittle

Crystal graduated from the University of North Carolina Greensboro and has 10+ years of experience within the public safety industry. Her previous experience includes 9-1-1 Communications, Product Support and accommodating public safety officials throughout the sales process for public safety software. She has a strong background in Computer-aided Dispatch (CAD) and Records Management Systems (RMS) software. Crystal enjoys learning about the ever-changing world of technology. She is dedicated to providing partners with solid solutions to make their day-to-day jobs easier.

Three words to describe Crystal: Genuine. Fair. Dedicated.

Sales Engineer

Christopher Ermis

With over 15 years of experience designing and operating complex infrastructures, Christopher excels at standardizing and optimizing workload automation in order to free up time to research and identify next generation technologies. Christopher has a background in software development, cybersecurity, and multi-cloud infrastructure design that he uses along with his MBA to tie your technology needs to actual business value. He is the person you want to talk to when you need a comprehensive end-to-end solution that leverages cutting edge technology and requires little to no operational effort. “With an unquenchable curiosity and sympathetic ear, I strive to find creative ways of solving complex problems and relieving pain through solutions designed with yesterday's, today's, and tomorrow's technologies”, said Christopher Ermis.

Three words to describe Christopher: Curious. Caring. Creative.

Sales Engineer

Edwin Chandapillai

Edwin brings over 15 years of experience in various technology-driven industries to his role at NEWCOM. Before joining the team, he contributed to advancing and implementing innovative tech solutions, primarily within the hospitality and healthcare sectors.

A true tech enthusiast, Edwin constantly explores emerging technologies, driven by his passion for staying at the forefront of industry advancements. This dedication allows him to share valuable insights with his network and help others find the best solutions for their needs.

Edwin’s career has been marked by a commitment to cultivating meaningful, long-lasting relationships with colleagues, clients, and friends. He values these connections deeply and is eager to continue broadening his professional network. Focused on collaboration and shared growth, Edwin looks forward to forming new partnerships and strengthening the bonds that have been fundamental to his success.

Three words to describe Edwin: Driven. Methodical. Creative.

Sales Executive

Norm Abella

Norm joins NEWCOM with 20+ years of technology sales experience. He started his career in computer technology and networking hardware distribution. Later, he joined the wireless communication industry, working for a couple of large carriers, telematics companies and even his own consulting and wireless reseller business. He enjoys helping customers solve problems and streamline efficiencies through technology. Norm has built and kept strong relationships throughout his career and looks forward to growing his professional network of friends, colleagues and customers.

Three words to describe Norman: Analytical. Strategic. Tenacious.

Sales Development Representative

Devon Harding

Devon Harding is the Sales Development Representative (SDR) for NEWCOM. Devon is a native of Massachusetts and graduate from Westfield State with a business management degree. He recently started working in sales and found it to be a natural fit with his personality. In his SDR role Devon is responsible for generating new customer leads, implementation of the sales process, and most importantly connecting NEWCOM’s customers with the correct internal resources to help solve real world technology challenges. Devon is a problem solver who is always looking to expand his knowledge and learn something new in the technology industry. His goal is to simplify the sales process and facilitate significant connections between customers and the best resources within NEWCOM.

Three words to describe Devon: Motivated. Trustworthy. Enthusiastic.

Solutions for your technology hardware software IT service needs.